Our Commitment to Accessibility
Gorilla is committed to being an inclusive space for all. We strive to provide the best possible experience for our access guests, and are continually looking for ways to improve.
Email us: access@thisisgorilla.com
Access Facilities
Gorilla is a one-floor venue with step-free access to both our restaurant and music venue areas. The only exceptions are our mezzanine levels, which require a small flight of stairs; unfortunately, there is no lift on the premises.
An accessible toilet is available in the main restaurant area. If you’re attending a gig and need to use the facilities, a staff or security member will guide you from the venue to the bar.
We are a fully standing venue for all of our events, unless stated otherwise for special events (e.g. comedy nights). We have a small allocation of seats on our mezzanine for access customers
Booking Process
In order to book access requirements, you first need to purchase a General Admission ticket. After purchasing your ticket, please complete the form below stating your accessibility requirements and the event you are attending.
Fill out access requirements form
Unless you receive an email from us, please consider your requirements booked in. If you have any further questions, please read our Access Guide or email us ataccess@thisisgorilla.com.
Booking Process (Alternative)
In order to book access requirements, you first need to purchase a General Admission ticket. After purchasing your ticket, please email us with the event name and your access requirements.
Email us: access@thisisgorilla.com
For ambulant customers, we have 12 seats available on our mezzanine, allocated on a first-come, first-served basis. These are accessed via a small flight of stairs.
Our venue is wheelchair accessible. As we are a small venue, there is no viewing platform or barriered-off space. Step-free access is via the restaurant entrance on Whitworth Street.
Companion Tickets
If you require full-time assistance, we offer complimentary carer tickets. Please email us with your requirements and supporting documentation.
Email us: access@thisisgorilla.com
Please do not purchase a separate General Admission ticket for your carer. Carer tickets are issued on the night and not sent in advance.
Arrival Information
On arrival, please make your way to the front of the queue underneath the tunnel and inform a member of staff or security that you are on the access list.
For step-free access, please use the restaurant entrance on Whitworth Street.
Parking
Gorilla does not have on-site parking. Two disabled bays are located on Great Marlborough Street. The nearest car park is Q-PARK, 7 Rosenthal Street, M15 4RA.
Assistance Dogs
Assistance dogs are welcome in both the restaurant and venue. Please let us know in advance so we can make appropriate arrangements.
Please note: Strobe lighting, smoke machines, and other visual effects may be used during performances.